Common questions about using Smile Connection Hub.
These answers explain what the site does, how requests work, and how mobile opt-in choices are handled.
Is Smile Connection Hub a dental office?
No. Smile Connection Hub is not a dental practice and does not provide dental treatment, diagnosis, insurance decisions, or emergency care.
What happens after I submit a request?
Your request helps identify the type of dental information or connection support you may be seeking. Follow-up depends on the details you provide and your communication preferences.
Do I have to agree to text messages?
No. Text message consent is optional. General notifications and marketing texts are separate choices, and you can submit a request without agreeing to marketing texts.
How do I stop text messages?
You can reply STOP to cancel future text messages. You may also reply HELP for help. Message frequency varies and message & data rates may apply.
Can I request urgent dental help here?
You may submit a request, but this website is not an emergency service. For medical emergencies or severe symptoms, contact a licensed professional or emergency services directly.
Will my information be private?
We use submitted information to process and respond to requests, operate the site, maintain records, and comply with applicable obligations. See our Privacy Policy for more detail.